Frequently Asked Questions

Have questions about Tamworth's Medicare Urgent Care Clinic at Northwest Health? Find answers to the most common questions below.

About the Clinic

What is the Tamworth Medicare Urgent Care Clinic?

The Tamworth Medicare Urgent Care Clinic is located at Northwest Health and is part of a growing national network of Medicare urgent care clinics across Australia. It provides culturally safe, accessible care for people with urgent, non-life-threatening injuries or illnesses, helping you get the treatment you need without the long wait times of a hospital emergency department.

Is the Tamworth UCC bulk billed?

Yes. Tamworth's Medicare Urgent Care Clinic offers fully bulk-billed treatment for eligible patients. There is no out-of-pocket cost for Medicare cardholders seeking care for non-life-threatening injuries or illnesses.

Who works at the Urgent Care Clinic?

The clinic is staffed by a team of experienced doctors and nurses who are skilled in providing comprehensive and high-quality care. Our team is equipped to assess, diagnose, and treat a wide range of urgent conditions promptly and effectively. Check our team here.

When to Visit

When should I visit the UCC instead of a hospital emergency department?

Visit the Tamworth UCC when you have an urgent medical problem that is not life-threatening, and you cannot get a timely appointment with your own GP. Our clinic provides faster access for conditions like infections, minor fractures, UTIs, rashes, and more without the long ED wait times. If your condition is life-threatening, call triple zero (000) or go directly to your nearest emergency department.

Can I visit the UCC if I can't get into my regular GP?

Yes. The Tamworth Medicare UCC is specifically here for situations where you have an urgent problem and cannot get to your own GP. Our team can assess and treat a broad range of urgent, non-life-threatening conditions.

Should I go to the UCC or see my regular GP?

The UCC is designed for urgent care, not routine or preventative services. Please continue to see your GP for non-urgent check-ups, chronic disease management, repeat prescriptions, and referrals. The UCC is your option when the issue is urgent, and your GP is not immediately available.

What should I do in a medical emergency?

Do not come to the Urgent Care Clinic in a medical emergency. Call triple zero (000) immediately or go to your nearest hospital emergency department. The UCC is not equipped to treat life-threatening injuries or illnesses.

Conditions We Treat

What conditions does the Tamworth UCC treat?

Our clinic treats a wide range of urgent, non-life-threatening conditions, including:

  • Heartburn, Vomiting, or Nausea
  • Mild to Moderate Infections
  • Fever
  • Pain When Urinating
  • Sprains & Minor Fractures
  • Back & Muscle Pain
  • Allergies & Rashes
  • Cuts, Burns, & Bites
  • Headaches & Fainting
  • Bowel Issues & Abdominal Pain
  • Asthma, Coughs & Respiratory Issues
  • Light Brown Bleeding in Early Pregnancy

Can the UCC treat UTIs and STIs?

Yes. Our team can assess, diagnose, and treat both urinary tract infections (UTIs) and sexually transmitted infections (STIs). We conduct thorough health assessments, including medical history and diagnostic tests, to identify the cause and provide appropriate care.

Can the UCC help with pregnancy concerns?

If you are experiencing light brown bleeding in early pregnancy, our UCC can provide urgent and thorough care to investigate the cause and offer timely intervention, ensuring the safety of both mother and baby.

Can the UCC treat children?

Our clinic provides care for urgent, non-life-threatening conditions. Please contact Northwest Health directly to confirm suitability for your child's specific condition.

What the UCC Doesn't Cover

What conditions are not treated at the UCC?

The Tamworth Medicare UCC does not treat life-threatening emergencies. It is also not the right place for routine check-ups, preventative health screenings, complex chronic condition management, or non-urgent care. For these, please visit your regular GP.

Is the UCC a replacement for my GP?

No. The UCC complements your regular GP but does not replace them. For ongoing, preventative, or complex care needs, your GP remains your primary point of contact.

Location & Access

Where is the Tamworth Medicare Urgent Care Clinic located?

The Tamworth Medicare Urgent Care Clinic is located at Northwest Health, 279B Marius St, Tamworth NSW 2340.

Is the clinic culturally safe and accessible?

Yes. The Tamworth UCC is committed to providing culturally safe and accessible care for all members of the community.

Get In Touch
How do I get in touch with the Tamworth Medicare Urgent Care Clinic? 

You can call us at 0267683260. Whether you have a question about our services, want to confirm opening hours, or need to know if we can treat your condition, don't hesitate to reach out.